Brown Brothers Privacy Policy
Thank you for using the Brown Brothers website.
Brown Brothers is committed to protecting and preserving the integrity of any personal information we collect. Brown Brothers is bound by and will always comply fully with the National Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the Act). Brown Brothers will only collect, use or disclose personal information in accordance with the Act and this privacy policy.
If you have any questions about this privacy statement, or the content or practices of our website, you can contact us directly:
Privacy Officer
Brown Brothers Milawa Vineyard Pty Ltd
239 Milawa Bobinawarrah Road, Milawa, Victoria, 3678
Australia.
Phone: +61 (0)3 57205500
Facsimile: +61 (0)3 57205511
e-mail: bbmv@brown-brothers.com.au or privacy@brown-brothers.com.au
When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
What is personal information
Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion.
Collection of personal information by Brown Brothers
Brown Brothers will, from time to time, collect and use personal information. The types of personal information collected and the purposes for which that personal information will be used will depend on the circumstances.
We do not collect personal information when you visit our website unless you complete the online application form to join the Epicurean Club, or use the online form to contact us.
What we do with personal information
If you use the online form to contact us, we will only use the information you give us to respond to you.
We will use the information you give us on the Epicurean Club application form to let you know about special events which may be of interest to members generally, or in your particular location, including:
• Cellar Door wine tastings,
• Exclusive wine offers,
• Exclusive wine and food events,
• Epicurean, Brown Brothers’ magazine
• Information on new releases.
We will not sell to, or otherwise share with, any third party your personal information. However:
• We may use independent researchers to assist us in better understanding and servicing the needs of Epicurean Club members, and we may give those researchers access to some or all of our database to conduct this research.
• We use an external mailing house to send information by mail to members. As a part of this process, we have to provide members’ names and postal details, but nothing else. We require our mailing house to immediately delete or destroy these details immediately after use.
• We may be required or authorised by law to disclose personal information, for example to law enforcement agencies; or we may disclose information with an individual’s consent.
It is necessary for us to obtain your date of birth, to ensure that we do not supply alcohol to minors. We also provide name and address information to transport companies in order to deliver purchases of wine.
Requesting changes or access
You can request not to receive a particular type of communication from us, or you can withdraw from the Epicurean Club altogether at any time. Please use the contact information above if you wish to do this.
We are also happy to provide you with details of all your personal records at your request.There are certain exemptions that may apply to the provision of that information. Brown Brothers may charge an administration fee for granting access to information.
To contact us regarding your personal information, please use one of the methods above. We will ask you to confirm your identity before providing your information.
Website security
Our goal is to protect the security of the personal information we collect. All communications through our website occur in a secure environment using the latest technology.
Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.
We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.
We use 'cookies' (a small amount of information sent from our server to your computer) to enhance the performance of the website. These are 'session-based', and do not stay on your computer permanently.
